The following notices provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection notices listed below this text.
Data processing on this website is carried out by the website operator:
Geschäftsführer: Johann Höllwart
On the one hand, your data is collected by you providing it to us. This can be, for example, data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter our website.
Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have a right to request the correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
When visiting our website, your surfing behavior may be statistically evaluated. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following data protection information.
You can object to this analysis. We will inform you about the objection options in these data protection notices.
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right of appeal to the competent supervisory authority
Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.
For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
If, after the conclusion of a contract with costs, there is an obligation to transmit your payment data to us (e.g. account number in the case of direct debit authorization), this data is required for payment processing.
Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.
The use of contact data published within the framework of the imprint obligation for the transmission of advertising and information material not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
The internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Necessary data storage includes cookies that are mandatory for the functions of a website. This means, for example, the storage of log-in data, the shopping cart or the language selection by so-called session cookies (which are deleted when the browser is closed).
In contrast, text files that do not solely serve the functionality of the website but also collect other data are regarded as non-essential cookies. These include the following cookies:
Necessary cookies may be set from the beginning, i.e. even without prior consent by the user. In contrast, website visitors must consent before cookies store non-essential data.
We automatically collect and store information in so-called server log files, which your browser automatically transmits to us. This information is:
browser type and browser version
The collection of this data is based on Art. 6 para. 1 lit. b and f DSGVO. We have a legitimate interest in the technically error-free presentation and optimization of our website – for this purpose, the server log files must be collected. The processing also serves the fulfillment of a contract or the implementation of pre-contractual measures.
If you contact us by e-mail, contact form, telephone or fax, your inquiry including all resulting personal data (name, e-mail, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6 (1) lit. b DSGVO, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures, or on our legitimate interests (Art. 6 (1) lit. f DSGVO), as we have a legitimate interest in the effective processing of requests addressed to us.
The data you send to us via contact requests will remain with us until the purpose for storing the data no longer applies (e.g. after processing your request has been completed) or you request us to delete it. Mandatory legal provisions – in particular legal retention periods – remain unaffected.
Our website uses the booking technology OnePageBooking provided by HotelNetSolutions GmbH, Genthiner Str. 8, 10785 Berlin (“HotelNetSolutions GmbH”). We have concluded an order processing agreement with HotelNetSolutions GmbH.
If you make an online booking or a booking request via our website, we need your e-mail address, your travel dates, the booked product and your title as well as first and last name for processing. In individual cases, your telephone number will also be requested in order to be able to contact you quickly, especially in relation to unforeseen circumstances that affect your booking.
For the calculation of the valid travel price, the dates of stay, the selected product, the number of persons traveling and whether the persons are adults or children are required. If you are traveling with children, the age of the children will also be requested for the correct calculation of the travel price. Furthermore, we ask for the desired means of payment for the trip. If a prepayment is applicable for your travel parameters, you will be forwarded to a payment service provider for the secure processing of the prepayment after selecting the desired means of payment. Further information in the form is provided on a voluntary basis.
The processing of your data for online booking and online booking request is based on Art. 6 para. 1 lit. b DSGVO and serves the fulfillment of a contract or the implementation of pre-contractual measures.
The data you provide to us will remain with us until the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
You can register on our website to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.
For important changes, for example in the scope of the offer or for technically necessary changes, we use the e-mail address provided during registration to inform you in this way.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke any consent you have given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing already carried out remains unaffected by the revocation.
The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Legal retention periods remain unaffected.
Our website uses Cookiebot, an integrated provider in Google Tag Manager, to obtain your consent to store certain cookies in your browser and to document this in accordance with data protection law. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark. When you enter our website, the cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data will not be shared with us.
In order to ensure data protection-compliant processing, we have concluded an order processing contract with HotelNetSolutions GmbH.
This website uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are each installed locally on servers stationed in Austria by our hosters florianmatthias. A transfer of personal data to Google does not take place by calling the fonts (web fonts).
We use the map service of OpenStreetMap (“OSM”). The provider is the Open-Street-Map Foundation (“OSMF”), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.
To limit the processing of personal data through the use of the map service, OSM is used by us in the self-hosted variant.
When you use the OSM map on our website, your IP address is only transmitted to HotelNetSolutions GmbH for the duration of the use of the service. No cookies are set on your terminal device and no data is stored, nor are comparable recognition technologies used.
The use of OpenStreetMap is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO.
Conclusion of a contract for order processing
To ensure data protection-compliant processing, we have concluded an order processing contract with our website hoster HotelNetSolutions GmbH.
Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on our page. You can find an overview of the Facebook plugins here.
If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, dwell time, operating systems used and the origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or their end device.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.
The data processing by this analysis tool is based on your consent, Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link.
This website uses the “demographic characteristics” function of Google Analytics to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be generated that include statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google as well as from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item “Browser Plugin”.
This website uses the “e-commerce tracking” function of Google Analytics. E-commerce tracking allows the website operator to analyze the purchasing behavior of website visitors in order to improve its online marketing campaigns. This involves recording information such as orders placed, average order values, shipping costs and the time from viewing to purchasing a product. This data can be summarized by Google under a transaction ID, which is assigned to the respective user or his device.
Data stored by Google at user and event level that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. For details, please see the following Link.
Conclusion of an order processing contract
We have concluded an order processing contract with Google and implement the requirements of the German data protection authorities when using Google Analytics.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found hier.
We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to embed tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not perform any independent analyses. It only serves to manage and play out the tools integrated via it. However, the Google Tag Manager records your IP address, which may also be transmitted to Google’s parent company in the United States.
The use of the Google Tag Manager is based on your consent Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
This website uses the functions of Google Analytics Remarketing. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Remarketing analyzes your user behavior on our website (e.g. clicking on certain products) in order to classify you in certain advertising target groups and subsequently play suitable advertising messages to you when you visit other online offers (remarketing or retargeting).
Furthermore, the advertising target groups created with Google Remarketing can be linked with Google’s cross-device functions. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. cell phone) can also be displayed on another of your end devices (e.g. tablet or PC).
If you have a Google account, you can object to personalized advertising using the following Link.
The use of this analysis tool is based on your consent, Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to play advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be played on the basis of user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analyzing, for example, which search terms have led to the display of our advertisements and how many ads have resulted in corresponding clicks.
The use of Google Ads is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in marketing its service products as effectively as possible.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here.
This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
The use of this analysis tool is based on your consent, Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
This website uses the visitor action pixel from Facebook for conversion measurement. The provider of this service is Facebook Ireland Limited (“Facebook”), 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transferred to the USA and other third countries.
In this way, the behavior of page visitors can be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The collected data is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Use Policy. This allows Facebook to enable the placement of advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator.
The use of Facebook Pixel is based on your consent, Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
You can find further information on protecting your privacy in Facebook’s data protecting notices.
You can also deactivate the “Custom Audiences” remarketing function in the add settings area. To do this, you must be logged in to Facebook.
If you do not have a Facebook account, you can disable Facebook’s usage-based advertising on theWebsite der European Interactive Digital Advertising Alliance deaktivieren.
This website uses the functions of the web analytics service HotelNetSolutions GmbH. The provider of OnePageBooking is HotelNetSolutions GmbH (“HotelNetSolutions GmbH”), Genthiner Str. 8, 10785 Berlin, Germany.
HotelNetSolutions GmbH uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by HotelNetSolutions GmbH on servers in Germany.
The purpose of the component is to analyze the flow of visitors to the operator’s website. HotelNetSolutions GmbH uses the data and information obtained, among other things, to evaluate the use of the website in order to compile online reports showing the activities on the website and to provide other services related to the use of the website.
Within the scope of this technical procedure, HotelNetSolutions GmbH obtains knowledge of personal data, such as the IP address of the person concerned, which HotelNetSolutions GmbH uses, among other things, to trace the origin of visitors and clicks. By means of the cookie, personal information, such as the access time, the place from which an access originated and the frequency of visits to the website by the data subject, is stored. Each time the Internet pages are visited, this personal data, including the IP address of the Internet connection used by the data subject, is transmitted to HotelNetSolutions GmbH in Germany. This personal data is stored by HotelNetSolutions GmbH.
HotelNetSolutions GmbH does not pass on this personal data collected via the technical procedure to third parties.
The storage of HotelNetSolutions GmbH cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising. If a corresponding consent has been requested (e.g. consent to store cookies), the processing is based on Art. 6 (1) lit. f DSGVO; the consent can be revoked at any time.
We process the data as long as this is necessary for the respective purpose. Insofar as statutory retention obligations exist – e.g. under commercial law or tax law – the personal data in question will be stored for the duration of the retention obligation. After expiry of the retention obligation, it is checked whether there is a further necessity for processing. If there is no longer a necessity, the data will be deleted.
What rights do you have regarding your data?
You can, of course, request information about the data we have stored about you at any time (see below) and, if there is no longer a need for the data, you can request that the data be deleted or the processing restricted.
You can prevent the setting of cookies by HotelNetSolutions GmbH at any time by means of an appropriate setting of the Internet browser used. Such a setting of the Internet browser used would prevent HotelNetSolutions GmbH from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by HotelNetSolutions GmbH can be deleted at any time via the Internet browser or other software programs.
This website embeds videos from the website YouTube. The operator of YouTube is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. Thus, YouTube – regardless of whether you watch a video – establishes a connection to the Google DoubleClick network.
As soon as you start a YouTube video on this website, a connection to YouTube’s servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, YouTube can save various cookies on your end device after starting a video or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience, and prevent fraud attempts.
If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no control.
YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If a corresponding consent was requested, the processing is based exclusively on Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
We use CleverReach, the service provider of the German company Clever Reach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany. This enables us to contact subscribers directly. In addition, we analyse your usage behaviour in order to optimise our offer.
You can find out more about CleverReach’s use of data at https://www.cleverreach.com/de-de/datenschutz/.
Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.
You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
If you have lodged an objection pursuant to Art. 21 (1) DSGVO, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION NOTICE. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) DSGVO).
IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21 (2) OF THE GERMAN DATA PROTECTION ACT).
In the event of violations of the GDPR, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right of appeal is without prejudice to any other administrative or judicial remedy.
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Please state your consent ID and date when you contact us regarding your consent.
Your consent applies to the following domains: www.haven-alpendorf.at
Cookie declaration last updated on 28.06.22 by Cookiebot: